The 12 Apostles in Victoria, Australia
Is it vacation time for you?
I recommend going to Australia! It was so much fun visiting Melbourne, spending time with Charlie and getting him ready to attend Melbourne University. I am so happy to be able to do that for him. I took two weeks between conferences and seminars to give him this life experience. The things we do for our children.
We all work very hard. … It’s important to take time out and spend time with the family.
Now, I am back to work. In this issue, you will find new and exciting tools to help you grow your Medi Spa and Spa business so you can make more money.
August 8th Soaring Ahead Module 8
Topic: The Consultation Process
August 25th-26th CoachMe Platinum Meeting
August 28th CoachMe Expert
Topic: How to Maximize Your Revenue by Implementing Aesthetic Imaging
In This Issue
Read the Featured Article and discover How To Transform Your Reception Department. Or as I call it, “Guest Relations Department.” This team can either make or break your business. What can you do to make sure they are performing? Read more
Bright Idea. The Power of a Mastermind Group. Read this Bright Idea and see how belonging to a Mastermind Group will help your business grow exponentially. Have you… Read more
In Dori Recommends Sales, Sales and more Sales. How good is your sales model? Are you generating the revenue you could be generating or could you use a better sales model? When I start working with a new Spa or Medi Spa, one of the first things we assess is… Read more
Have you read Think and Grow Rich by Napoleon Hill? One of the principles he talks about is the power of a Mastermind Group and how it affects your business growth. Let’s start with defining Mastermind.
Mastermind Groups are unknown to most people, even though Napoleon Hill created the concept around 75 years ago with his book. A Mastermind Group is designed to help you navigate through challenges using the collective intelligence of others.
I have belonged to Mastermind Groups almost my entire professional life. The reason I belong to them is because there is nothing more powerful than being part of a like-minded group of successful people who are experts that learn from one another.
6 Reasons to Join a Mastermind Group:
If you have never belonged to one, we invite you to discover the CoachMe Platinum Program we offer. It is filled with successful Medi Spa and Spa owners who are eager to share and learn from other owners. This program is not for everyone. It’s for serious players who are ready to take action and grow their business. Click Here to learn more.
Time To Transform Your Reception Department
Most people call this department “Reception,” I call it, “The Guest Relations Department.” This team can either make or break your business. How would you rate your team?
Are they Order Takers or Revenue Generators?
I have to say, you would be amazed at the things we have heard over the years. Rarely do we hear a great call management process.
Have you shopped your team? Please do it. Have a friend call, put them on a speakerphone and listen. Or if you have a phone system that records calls, pick a few calls and listen.
Rate the calls as A, B, or C. Here are the criteria you should use to rate your call management:
If you are ready to transform your reception department into an effective, revenue generating Guest Relations Team, we are ready to help you! Discover the New Guest Relations audio to improve your call management and your check-in and check-out process.
Say goodbye to order takers, say hello to maximized revenue and enhanced guest experiences!
Missed The Aesthetic Show At The Wynn In Vegas Last Month?
Watch Dori give a lecture on How to Make Money Online with your Medi Spa!
“This is an amateur video” recording, but the content is great! Enjoy!
Sales, Sales & More Sales
How good is your sales model? Are you generating the revenue you could be generating or you could use a better sales model? When I start working with a new Spa or Medi Spa, one of the first things we assess is space capacity and revenue generation. Then I ask about their sales model and not many have a specific method to generate revenue. Having a sales model is one of the most important business structures to ensure your success.
In the most recent Soaring Ahead module, I shared how to implement an effective business model. We discussed a process you must have:
Upcoming CoachMe Expert
Maximize Your Revenue by Implementing Aesthetic Imaging
If you are not taking before and after photos, you are leaving 30% of your revenues on the table.
In the digital information technology age, connecting your clients to their results has never been more relevant.
Join us and discover how to utilize photos during the consultation to help connect, educate, and build a foundation of trust with your clients.
This process will lead to maximized revenue and happier guests.
Did you miss the last CoachMe Expert?
How To Succeed With Tattoo Removal
Are you a CoachMe Expert member?
If not, join now. It’s a Complimentary Membership!
Enjoyed this newsletter? Share it!