3 Simple Mistakes Your Spa Reception Makes that are Driving Away Guests and Profits
When was the last time you called a spa, and experienced their reception department? Too often many spa leaders overlook the impact of their reception and reservation on their bottom line. Spas are losing new guests and missing out on sales because their R&R are not delivering a great guest experience. Here are three simple […]
Read MoreMake Your Spa Website Work For You, Part 2
In the last business blog, we talked about the first three best practices to turn your spa website into a revenue-generating website. On this post, we will discuss the next three strategies so your spa website is a powerful tool to bring in new guests, increase your capacity and retention rates, and get to that level […]
Read MoreMake Your Spa Website Work For You, Part 1
Is your spa website getting you a piece of that $15+ billion US spa market? Do you know how much revenue it has brought you since launching it? Here are three of the six spa website best practices to implement to turn your spa website into an income-generating tool: 1. More than an online brochure […]
Read MoreHow to Establish Trust at First Sight with Your Spa Guests
Have you ever wondered what kind of impression your spa is making when a new guest enters your doors? Consider this: your spa reception is a major profit center, and the receptionist is going to be the first person that a guest will encounter. Is that person going to help increase your revenue or harm […]
Read More4 Sales Strategies to Increase Your Spa Profits
When your spa team thinks of sales, something terrible comes to mind. Let’s face it: No one really likes to sell. Your team would rather provide a great spa experience. Selling is for the brave. If you want stellar spa growth rates year after year, you need to focus on sales. No sales means no […]
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