Spa Business Model

As a spa consulting firm, we come across many spa entrepreneurs who feel they can do it all, only to find out that there is an easier way. Save yourself a lot of time and money by obtaining a successful A to Z business model, the blueprint to ensure success! No need to reinvent the wheel! InSPAration Management offers the Happy Pro Solution Business Model.

The Happy Pro Solution includes guidelines for every aspect of your business, from financial, operational, marketing, teambuilding and more. The model includes departmental manuals with easy step by step implementation systems, structure, and even team scripts; everything you need to launch or reposition your current medi spa!

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Discover Phases

1

Medi Spa Financial Planning

Determine Medi Spa Capacity and Goals
Establish a Medi Spa Budget
Align Financial Ratios
Develop a Performance-based Compensation Model

2

Create and Design the Medi Spa Menu
Plan and Design Website
Set-up Social Media Sites
Develop a Marketing Plan
Create Marketing Campaigns

3

Team Assessments: S.W.O.T. Analysis
Organizational Structure: Determine Human Capital Levels
HR Tools (Position Descriptions, Commitment Agreement, Employment Agreement, Employee Manual, etc.)
Recruit, Interview, Hire: Implement The C.L.A.R.I.T.I. Hiring System
Team Expectations and Performance Measures
Team Licensing Requirements
Orientation Document
Departmental Training Manuals

4

Equipment: Analysis
Software: Reservation, Reporting, and Inventory Management System
Legal Documentation: Licenses, Insurance, Agreements
Furniture, Fixtures, and Equipment: FF&E
Operating Supplies and Equipment: OS&E
Spa Ambiance: Visual Merchandising Tools
Designated Retail Space
Consultation Suite and Tools
Spa Décor and Image

5

Attend LEAP Ahead 3-day Spa Leader Training
Financial Reports and Accountability
Marketing Plan with an Annual Calendar
Team Building with C.L.A.R.I.T.I.
Operational: Daily, Weekly, & Monthly Responsibilities
Guest Experience: Satisfaction Rate
Ongoing Happy Pro Systems Model Training – Including CoachMe Gold CDs and Success Library (LEAP Ahead Training Manual is provided)
Consultation Suite and Tools
Spa Décor and Image

6

Software: Reservation and Reporting
Inventory Management: Pricing
Menu: P.R.I.D.E.
The 3 Cs: Call Management, Check-in, Check-out
Merchandising/Retail Display
Marketing Strategies
Promotion Displays
Sales: Memberships, Gift Cards, etc.(Department Manual is provided)

7

Position Description
Technical: Treatment Techniques, Protocols, Rituals Skills
Guest Experience: Image, Retention, Satisfaction
Business Development: Career Path, Revenue/Sales, and Success
Marketing Skills
Expectations: Performance Targets and Measures (Department Manual is provided)

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