Nov 2011 – Referrals, Retention and Reactivation

Wow, Thanksgiving is just around the corner! Before we know it, it will be Christmas… Soon, we’ll all be rushing around to get our shopping done and prepare for the Holidays… If you are like most spa professionals, you need to do all that, plus run a business while trying to maximize revenue for the last two months of the year. Isn’t that how it usually goes? It seems the older we get, the faster the years go by. The one good thing about getting older is that we should be getting wiser… Are you getting wiser with age? That is one thing I pray for all the time.“Be wise and increase in wisdom!!”

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