Steps To Navigating The HR Jungle –
Top Mistakes Medical Spas Make & How to Avoid Them
Managing Human Resources in a medical spa setting requires a delicate balance between compliance, employee engagement, and guest satisfaction. Medical spa owners often focus heavily on their medspa treatments and patient care but overlook critical HR aspects that can negatively impact their business. Below are the top five HR mistakes medical spa owners make and how to avoid them.
Failing to Properly Classify Employees
Lack of Formal HR Policies & Procedures
Solution: Develop a comprehensive employee handbook that outlines key policies, including attendance, code of conduct, anti-harassment, and disciplinary procedures, social media policies and more. Ensure your providers and support team employees are trained on these policies to create a consistent and a positive workplace environment.
Inadequate Training & Development
Solution: Provide regular training to ensure employees are up to date on the latest medical treatments, guest experience, best practices, and compliance with regulations. Investing in programs offered on MedSpa Biz University for business training, will improve the quality of services and help you build a peak performing team and retain top talent.
Ignoring Performance Management
Solution: Implement the VPG performance-based compensation and management system that includes regular performance reviews, goal setting, coaching, and feedback found on MedSpa Biz University. This helps in managing underperformers, recognizing high achievers, and ensuring accountability across the team.
Not Staying Compliant with Employment Laws
View schedule of the entire HR series