Why Smart Leaders Never Stop Learning and Neither Should Their Teams
“The only thing worse than training your employees and having them leave is NOT training them and having them stay.” Henry Ford.
You didn’t open a medical spa to be average. You opened your doors to transform lives—including your own. Yet, if your team is running on outdated skills, poor communication, and guesswork… you’re not building a brand. You’re babysitting a business.
Here’s the wake-up call:
What the numbers say:
- According to a Training Magazine study $98 billion is invested in training annually. The best-performing companies invest 20% more and see 24% higher profit margins.
- Businesses that invest in formal training programs see 218% higher income per employee than those that don’t (ATD).
- A well-trained employee is 30% more productive, and more importantly, they stay longer, reducing the chaos (and cost) of constant turnover.
Why Most Medical Spa Training Stalls Out
and How MBU - Medspa Biz University Gets You Back in the Fast Track.
Most medspa owners mean to train their teams. They patch together a few meetings, hand over a manual, and hope for the best. But without structure, accountability, and an expert-driven business model, training becomes just another pit stop… instead of a power boost.
MBU isn’t just medspa business training—it’s your business performance engine.
The truth is that creating custom business training from scratch for injectors, aestheticians, MA’s, Guest relations, etc., is a monster.
It takes 80–100 hours to develop one hour of polished, high-impact training. And that’s just one module! Now imagine building a library of structured, consistent, compliant, and effective training for your Guest relations/front desk, providers, and leadership team.
That’s where most medical spa owners throw in the towel or toss it over to an untrained manager. And it shows in lost sales, mishandled guests, and weak team culture.
That’s why we built
MedSpa Biz University (MBU)
MBU is your plug-and-play success system for medical spas/wellness centers and soon clinical education:
- 24/7 access to On-demand video modules for leaders, providers, marketing, and sales teams
- Workbooks, forms, scripts, and templates ready to go
- Role-play sessions to boost confidence and close more sales
- Business strategies that work in the medical spa world
Whether you’re growing your medical aesthetics team, opening a second location, or onboarding new Guest relations, injector, or aesthetician, MBU gives you the best practices and a proven, effective business model.
Let’s talk about two medspa scenarios we come across all the time.
Call them - MediGlow Aesthetics and Glow-N-Go Med Spa.
MediGlow enrolled their leadership and team into MBU. They trained and implemented the Call Management System, Sales Formula, and Clinical Confidence Booster. Within 6 months, their revenue grew by 42%, their team turnover dropped by 70%, and they had clients raving on Google.
Meanwhile, Glow-N-Go decided training was too expensive. They did not invest in MBU. They “winged it,” no systems, no structure, no training. After 12 months… They were still struggling to breakeven. Now they are asking us for help and want to join MBU. They missed out on an entire year of success. Sound familiar?
The Best Companies Invest in Training. Period.
Apple, Ritz-Carlton, Zappos—they all have one thing in common: a fanatical dedication to training and development. Why? Because people don’t remember average service, they remember exceptional experiences. And exceptional doesn’t happen by accident. It’s designed. It’s trained. It’s measured.
Want to win the race?
If you…
- Want to stop babysitting your business and start winning races, it begins with how you train your team.
- Want them to close more high-ticket programs? Train them.
Want more referrals? Train them. - Want more members? Train them
- Want a team that performs without you having to micromanage? You guessed it… Train. Them.
- MBU is not a cost—it’s your growth engine.
