Peak Performers – Creating WOW Experiences with Touchpoints

Peak Performers: Team Mastery Series – Held every second Monday of the month at 4 pm Eastern

Clients don’t just remember the treatment; they remember how you made them feel. In this module, you’ll discover how to deliver unforgettable experiences through intentional touchpoints that build loyalty and retention. You’ll learn how to spot opportunities to “wow” guests, strengthen relationships, and turn every interaction into something memorable.