Well Planned Changes Lead to Spa Success

Featured Article

If you are ready to put your spa and medi spa business on steroids next year, you’ll need to take different actions to get new results. Read the Featured Article and discover how Well Planned Changes Lead to Success.

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The CoachMe Expert interviews have become extremely popular. Hundreds of people join us for these interviews. As a benefit to you, we’ve decided to lift the fee and make them complimentary!  It’s my monthly gift to you! Register now and gain free access.

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We are very excited about the new CoachMe Gold series! Go to the Dori Recommends column and register for a complimentary podcast to learn about Genius Revenue Generation strategies. The podcast will be held on Dec 6th at 2 pm. Read more and register.

This month I will be attending the Repêchage Annual Power Lunch and the A4M conference in Vegas.  Join me for great educational programs.

 

May all your dreams and wishes come true this holiday season!

Merry Christmas, happy holidays and here’s to a happy New Year!

Well Planned Changes Lead to Success

Why do most people and employees fight change?  I never understood that because change is all around us.   From new technologies, processes, innovation, business strategies and lifestyles, everything is always changing.

 

This article will give you a new outlook on how to handle change that will lead to success!

 

Let’s start with defining change. 

 

Change is the cause to be different.

Change is when you adjust the way you do things.

 

One thing we are sure about is that change is CONSTANT and it only hurts you and/or your spa team when you fight it. So, stop it.

 

It’s a fact that every spa or medical spa goes through changes that can often create fear and uncertainty.  However, when you plan for change and take the following into consideration you’ll be able to implement it much more effectively.

 

The best example I can give you about change is when I get invited to visit a spa or a medi spa and conduct onsite Fresh Start training.  

 

Usually the leaders are as nervous as the rest of the team because they know change is on the way. Usually the program includes me training them on new systems, implementing new structure, compensation or protocols. 

 

When we are talking about this much change, there could be chaos if proper planning isn’t implemented. When you plan for change, all goes smoothly and your team will welcome it.

 

Keep in mind that change sometimes brings ahead uncertain emotions that you need to be prepared to address.

 

• Denial: When change is announced, some people may feel that it’s not necessary therefore we need to explain the benefits of doing so.
• Resistance: With any change, there will always be one or two people who may resist it. Identify who they are and have a one-on-one with them.
• Acceptance: Changes generally occur for the better and have a positive influence on those involved. Focus on the positives.

When planning change, you must:

 

• Identify what needs to be changed and why
• Who will the change affect and how
• What will happen if the change is not made
• Outline the steps of launching the change
• Description of the new vision
• Identify and share what’s in it for the team

• Education: Educate the spa team on the reasons for the change, as well as on the new process, systems, strategies, etc.  What are the expected outcomes?
• Communication: Keep the lines of communication open prior to and after launching. Keep your ears open; you may need to do some tweaking to the change. Have the spa department leads report back to you with progress.
• Training: Make sure your entire team is feeling comfortable with the new change. Train, train and train some more.
• Flexibility: Be flexible and ready to modify or update the current plan to account for any unforeseen situations.
  

These strategies will help battle any negativity and prepare you for a successful change.

 

Celebrating Successes
Open communication between managers and leads have been shown to have a significant impact on the spa team during a change initiative; it is essential that you celebrate successes with employees for positive performance.

 

Don’t stop change in your spa or medi spa because you don’t like to rock the boat.  Sometimes rocking the boat is the best thing for your business if you plan it right!

 

The new year is around the corner, it’s a great time to plan and implement change. Start with yourself!  Attend the Lead Ahead seminar and gain the blueprint for positive changes and success!

New CoachMe Gold Series!

 

Join us for the Genius Revenue Generation Strategies, a complimentary podcast on Dec 6th at 2 pm.  On this podcast, I will be sharing strategies from the new CoachMe Gold series.

 

If you have never been a CoachMe Gold member, you owe it to yourself to finally experience the program free of charge.

 

The CoachMe Gold Series is one of the most popular programs we offer.  It helps you gain access to great content monthly that will help you grow your spa and medi spa business.

The CoachMe Expert interviews are now available in a

complimentary membership.

There are many day spas who are doing treatments they should not be doing.  For example, Texas recently passed a new law that prohibits estheticians from performing micro-needling.  Also, if you perform medical treatments, some states require that a doctor always be on-site. There are many new laws of which you need to be aware.  Listen now and keep your business safe.

Coming in January!

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