Spa Leadership Training



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Are You Reaching Your True Potential?

Attend LEAP AHEAD! You will receive a complete BLUEPRINT on how to effectively operate your spa and earn the MONEY you deserve! Success is Within Your Reach! Out with the old business model and IN with a NEW and INNOVATIVE MODEL; Double Digit Growth! Many leaders have achieved this and you can too…

IF you are…

FRUSTRATED, OVERWHELMED, and EXHAUSTED from running your day-to-day operations and not getting the results you want? UNHAPPY with your CAPACITY RATE? Rooms are sitting empty due to ineffective marketing; therefore, the spa is operating at LOW CAPACITY and minimal profit? BARELY BREAKING EVEN and wondering how to make ends meet? Having TEAM ISSUES and frequently ask, “WHY am I doing this?” Operating in the RED?

Then read on & attend the Next LEAP Ahead Seminar!!

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Orlando, FL

2014 Dates

February 24 – 26
May 19-21
August 18-20
November 3-5
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Attend LEAP Ahead

and receive a complete proven-effective business model! We’ll focus on 6 key areas to transform your business into one that gives you more time, freedom, and money.”
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What You’ll Learn

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1. Marketing:
Leave with a 100 page Marketing Plan ready for implementation and guaranteed to lead more traffic to your spa. You will also learn over 30 economical methods to market your spa and keep the guests coming back. [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
2. Finance:
Discover financial clarity and leave with all of the financial tools you need to have a healthy business. You will have a budget, a performance-based compensation plan, performance evaluation measures, and new revenue stream opportunities. [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
3. Sales:
Increase service and retail sales by learning the volume per guest system. Discover hidden profit opportunities by learning how to implement the P.R.I.D.E. System with each department and experience exponential growth! Also, learn how to turn your reception center into a revenue generating hub. [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
4. Team Building:
Build a productive team with the C.L.A.R.I.T.I. System. Discover essential training and coaching tools, along with techniques to help you build and maintain a high performance team. You will receive all of the forms you need to build and maintain a successful team. [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
5. Leadership Skills:
Become a leader others want to follow through improved communication skills. Learn how to structure your organization and implement systems, making your vision a reality. [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
6. Enhanced Guest Experience:
Increase your retention rate by offering a great menu and designing memorable guest experiences. [line]
A note from Dori Soukup – LEAP Ahead Author
For the past 13 years, I have traveled the world, visited over 25 countries, talked and listened to hundreds of spa/salon leaders. What I discovered is that most spas had the same type of challenges that fell in the following categories: • Marketing – Not enough clients – low capacity • Sales – Lack of treatment upgrades and retail sales • Team Building – High team turnover rate • Finance – Minimal profits, due to wrong compensation model • Guest Relations – Low guest retention rate • Leadership/Management – Not enough systems, structure, and effective business model I can go on… The bottom line is that most spa/salon leaders desire business systems, structure, and a successful business model that is proven-effective, so they don’t have to re-invent the wheel. They want a formula for SUCCESS!”
That’s why LEAP Ahead with Leadership Excellence was created, to provide you with the formulas for success! We took the challenges most spa professionals are experiencing and developed a proven-effective business model. Many spa professionals who have attended LEAP Ahead have taken their business from good to great! We invite you to do the same! [line]

Read what other graduates have to say about LEAP Ahead!

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Spa D’Athena
“Your help with inventory management, cost effective marketing, P.R.I.D.E., event planning, Don’t Sell “Recommend”, Spa Reception (GSA) and Profits, VPG ComPlan, The Blueprint to Effective Team Building and Innovative Merchandising Strategies we are ROCKING! Thanks again for everything you do. Here is what we have accomplished so far: • Service sales up by 18.73% • Product sales up by 24.13% • Series sales up by 310%Brent Voorhees, Corporate Spa Director Bismark, North Dakota Listen to Brent share his success story with Dori [line] [left_image link=”https://www.insparationmanagement.com/joe-mandato-testimonial”]https://www.insparationmanagement.com/imagesb/joe-M-cropped.jpg[/left_image]
La Bella Day Spa
Joe Mandato, an experienced spa veteran who leads a very successful spa, is a Leap Ahead graduate! He has much to say about the impact LEAP Ahead has had on his business! Just like all the fine SPA professionals on this page, Joe is very happy with what he learn at a LEAP Ahead seminar! Click the video to listen to what Joe had to say about his experience. Joe Mandato, La Bella Day Spa – Merritt Island, FL Watch Video Testimonial [line] [left_image link=” “]https://www.insparationmanagement.com/imagesb/debbie.jpg[/left_image]
The Spa at Merle Norman
“To sum up the Leap Ahead Seminar from Insparation Management: phenomenal. The valuable content and presentation of materials, along with a mix of like minded spa professionals, as well as a talented facilitator, are invaluable. The caring and dedication of Dori Soukup for her leaders goes way above and way beyond what I ever expected from her program. After 30 years of being a business owner, I thought I had all the answers. Dori showed me many new ways to ask the questions, then guided me to search for more productive answers. Show her your desire, and she can lead you to become a better business professional, as she did me.” Debbi Justice, Owner Greenville, North Carolina [line]
I am not sharing these success stories to impress you, but to impress upon you that success is absolutely possible; I’ve learned it and you can too!
Sounds good to you? (I thought it would)
You will leave the seminar with a CLEAR STEP-BY-STEP PLAN that you can use immediately to begin improving your performance and make more money!
Here’s a SAMPLE of what you will learn during the 3-days together:
We’ll focus on 6 Key Areas to transform your business into one that gives you more Time, Freedom, And Money…TFM
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Leap Ahead Topics

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1. Finance:
Learn Financial Building Blocks, budgeting, compensation, ratios, discover untapped revenue, and increase profits. You may or may not have a budget for your spa; either way, I will teach you how to manage your finances, instead of having your finances managing you.
Here is some of what you will learn…
• Financial ratios – What should they be? • Plug in your numbers and the program auto-calculates all your ratios, providing you a very detailed budget by which to operate your business • Create a performance based compensation plan – The VPG ComPlan, exclusive to InSPAration Management – you will receive InSPAration Management’s VPG ComPlan model that calculates your team compensation based on performance • How to break down the budget to each member on the team and create targets • How to utilize your budget to manage your business • Financial assessment – How to monitor your finances • Know which performance reports are most important to monitor and more [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
2. Marketing:
Leave with a marketing plan, ready for implementation and guaranteed to lead more traffic to your spa. Marketing is a key factor to your spa’s success! You will gain insight on how to market your spa without spending a fortune.
Here is some of what you will learn…
• Calculate you spa’s capacity • Create a marketing plan – You will take HOME a STEP-BY-STEP MARKETING PLAN, ready to implement. • Publish your own e-newsletter – Get instant responses every issue • Hold profitable events – Introduce the spa to new guests and generate thousands of dollars in hours • Utilize your web site for profit – Generate leads and sell products • Establish B2B relations to maximize your spa’s exposure • In-spa marketing strategies that work • Launch promotions that generate sales • Build your database • Create an attractive menu and spa program • Measure marketing efforts • Create marketing campaigns that draw attention with a call-to-action • Overall strategies to increase traffic flow • Develop a membership program and more [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
3. Sales:
Increase revenue by tapping into hidden profit opportunities and implementing the P.R.I.D.E. System. Combat the industry’s biggest challenge – lack of retail sales and treatment upgrades. Imagine a system that produces retail sales and upgrade opportunities, without the team fighting you every step of the way.
Here is some of what you will learn…
• The P.R.I.D.E. System- The most successful program to increase service and retail volume • Merchandising techniques and boutique set up – Pictures to model • Product monitoring and ordering cycles • Retail targets by department and individual • The importance of the receptionist(s) role and how to maximize with revenue generation – You will receive the Spa Reception & Profits DVD to totally transform your reception center into a true revenue generation center • Tools and forms needed to ease the recommendation process • Maximize revenue per guest for both retail and services • Steps to practice geometric growth • Method to set team targets and revenue generation accountability [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
4. Team Building:
Build a productive team with the C.L.A.R.I.T.I. System. Provides steps on how to recruit, hire, retain, and train your team. A team can either make or break your spa. You can have the most beautiful spa, but if the team is not productive and united, you won’t reach your goals.
Here is some of what you will learn…
• The C.L.A.R.I.T.I. Team Building System for hiring and retaining a productive team • Receive detailed position descriptions • Interview process forms • Setting performance expectations • Performance reviews – Form • Commitment agreements – Form • Coaching model • Training curriculum and team development • Establishing a career path for your team • Awards and recognition programs – Examples • Innovative compensation plan – Paying the team their true worth • Steps to keeping the team motivated, energized, and engaged [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
5. Leadership:
Become a leader others want to follow. To be a great leader, you will need to master the art of communication.
Here is some of what you will learn…
• Improve communication by understanding behavioral styles and how to best flex your style in order to communicate and influence others • Identify characteristics and skills needed to be an effective leader • Establish a clear vision, values, mission, and goals • Be transparent – Sharing the organization with the team • Identify what others expect from their leaders • Best methods for time management and task delegation • Improve your leadership skills – Assessment • Identify the difference between leadership and management • Leadership do’s and don’ts [left_image link=” “]https://www.insparationmanagement.com/imagesb/checkbox.jpg[/left_image]
6. Enhanced Guest Experience:
Increase your retention rate by delivering memorable guest experiences. Your success and your guest retention rate is a direct reflection on the type of treatments and experiences you deliver.
Here is some of what you will learn…
• Create a memorable guest experience • Design unique rituals • Treatment protocols • Guest feedback system • Secret shopper program • Your story and image [line]
To reach a new level of success, change must happen!” We know that change is difficult, but if you don’t change, you will get the same disappointing results.
Are you ready to do things differently?”
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Orlando, FL

2014 Dates

February 24 – 26
May 19-21
August 18-20
November 3-5
[blackbutton link=”https://insparation.infusionsoft.com/cart/?product_id=71″] Register Now! [/blackbutton] bar

Here’s All The BLUEPRINT TOOLS You Will Receive:

• The LEAP AHEAD Workbook • The entire 3-day presentation • The marketing plan workbook • Business forms • The blueprint CDs and DVD • A gift bag from our sponsors • LEAP AHEAD certificate • Prizes and giveaways

You will also receive:

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Your Financial Blueprint – Spa Budget
Experiencing budgeting blues? No reason to dread this task! Purchasing a customizable budget is the ideal financial tool for your spa. Simply gather your financial reports and begin entering data into the colored cells of the excel spreadsheet. Your financial categories and line items are clearly outlined and formatted to self-calculate, providing you with a clear financial picture. This extremely user-friendly form takes the headache out of budgeting! Learn more!
A $695 Value!
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VPG Compensation Innovation
Tie Performance to Compensation! Is your compensation plan diminishing your profit line? It’s time to pay your team their true worth. The VPG ComPlan provides a model and all tools needed to create your compensation plan. This innovative ComPlan offers an escalated commission structure, based on achieved targets. It will align the payout rate and ensure profits. Now your team can earn what they deserve through their own efforts! Learn more!
a $695 Value!
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Marketing for Success – An Annual Marketing Plan
Time for a Marketing Plan! Designing an effective annual marketing plan is now easier than ever before! Marketing for Success is a 101 page manual that outlines every step needed to customize your marketing plan. Simply fill in the information and your plan is ready! It offers numerous strategies, including a month-by-month marketing calendar that’s loaded with promotional suggestions. Focusing on marketing will lead to maximized capacity and increased spa revenue! Learn more!
a $350 Value!
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Don’t Sell, “Recommend”!
Ready for a Pay Raise? Give yourself a pay raise by implementing the Don’t Sell, Recommend! philosophy and P.R.I.D.E. system! This proven-effective educational program is guaranteed to elevate retail and treatment sales, while increasing your income. It teaches spa professionals how to: *Recommend Home Care and Treatments with PRIDE, *Deliver a Complete Guest Experience Leading to Increased Retention Rate, *Raise Volume per Guest, and *Earn More Money! Learn more!
a $99 Value!
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The Blueprint to Effective Team Building
High team turnover rate, lack of team motivation, stagnate performance? Discover proven-effective strategies on how to interview, hire, and maintain a high performance team. You will learn the innovative C.L.A.R.I.T.I. hiring system and receive valuable techniques and forms, including position description, interview questionnaire, and a commitment agreement. This system and tools are guaranteed to positively impact your business and income! Learn more!
a $99 Value!
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Spa Reception and Profits
Order takers or revenue generators? Spa receptionists hold a very important position as the face of the spa and salon! Implementing the content of this DVD will transform this department into a revenue hub! Learn how to improve: *Call Management, *Call-to-Reservation Ratio, *Multiple Treatment Sales, *Maximize Treatment Reservation at Check-In, and *Retail Sales and Future Reservation Rate at Check-out. Learn more!
a $99 Value!
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Business Resources
Receive many business forms and resources to assist you with your business. Whether you have an existing spa or beginning a new venture, InSPAration Management has selected the best spa partners for you to contact and establish a working relationship. [line] [left_image link=” “]https://www.insparationmanagement.com/imagesb/LEAP-Ahead-workbook.gif[/left_image]
LEAP Ahead Workbook
The Leap Ahead workbook contains 238 pages, containing all of the presentation slides from the workshop. It’s divided by day and provides you the opportunity to take notes and mark it up. It’s a workbook that you will refer back to often and will help guide you through the implementation process. [line]

Are you a community member?

ATTEND & SAVE

Ask about multiple attendees discount & payment options.

Leave a $100 deposit and we will contact you with more details

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Are you ready to join us or do you need more assurance?
Listen to a conversation with Natalie Spencer, as she describes her success after LEAP Ahead. See below and listen to a brief 5 minute comment or half hour conversation.”
[line] [left_image link=” “]https://www.insparationmanagement.com/imagesb/nataliespencer.jpg[/left_image] “Leap Ahead exceeded my expectations! I have attended Leap Ahead twice. Once by myself and once with my executive team. Since I’ve returned to work I have refined many parts of our business plan and implemented many of the new marketing strategies I learned. Our traffic flow and sales have increased by 30%. We loved the VPG program; it opened up our eyes on how we should measure our performance. Leadership Excellence is very dynamic and so full of valuable information. Once I got back to work and started to see results, I convinced our president to have Dori conduct a private seminar for our entire management team. She has been working with us for two years now and while other businesses are suffering from the slowing economy our business is stronger than ever. We grew our business in double digits last year and continue to do so now. The Leap Ahead seminar and all of InSPAration Management’s educational programs are so dynamic. I highly recommend them to anyone seeking to improve their overall business efforts. Thank you so much!” Renaissance Day Spa, NC – General Manager 2 spas – 2 fitness centers – Natalie Spencer 5 minute Raving Fan 35 minute Raving Fan [line] [left_image link=” “]https://www.insparationmanagement.com/imagesb/donna.jpg[/left_image] “Before attending the leap ahead Seminar in February I had a vision of where I wanted my company to go but I didn’t have the tools I needed to take me there. One month after attending the Leap Ahead seminar I feel so much more focused and directed. I now have a plan and clear blueprint to assist me. My days are much more productive, I have a much better understanding of where my company is financially and how to achieve my goals. I also have a much more motivated team through the implementation of the VPG Complan which really is a win-win situation! I still have a lot to implement but thanks to Dori and the InSPAration Management Team I am now on the road to success!” Donna Samaroo Lalloo – Spa Director Donna’s Skin Studio [line] [left_image link=” “]https://www.insparationmanagement.com/imagesb/billdi-b.jpg[/left_image]“I have attended many seminars and very few seminars have the ability to teach Spa Management in a way that makes sense. Attending Dori Soukup’s Leap Ahead workshop reminded all spa leaders who attended that with the right education, tools and passion, success is guaranteed. Dori’s support and guidance continues long after the seminar is over. She serves as a premier role model for an ever changing industry and does it with a smile.” Bill Di Stanisloa – Spa Director – Amelia Island, Fl. [line] bar
Reserve your seat, choose your date, and register!

Orlando, FL

2014 Dates

February 24 – 26
May 19-21
August 18-20
November 3-5
[blackbutton link=”https://insparation.infusionsoft.com/cart/?product_id=71″] Register NOW! [/blackbutton]

Here is one more thing…

 
Your Satisfaction is my personal guarantee or your MONEY BACK!
Attend the LEAP Ahead Seminar at NO RISK. It’s the best spa leader educational event of 2014! So go ahead and register; you have everything to gain and nothing to lose. If you are not satisfied, just return your material the day of the seminar and we’ll give you a FULL REFUND.
You see, I am so confident that nothing out there comes close to the quality of the Leap Ahead seminar and amazing information you are going to receive. If you still need more information, contact us at info@InSPArationManagement.com. I look forward to meeting you and to help you reach new heights! [line]
Receive Your Blueprint for Success
3 day Workshop
3 day Workbook
Spa Marketing Plan
Don’t Sell, Recommend! CD
Effective Team Building with C.L.A.R.I.T.I. CD
Step by Step Spa Budget CD
Step by Step Spa Compensation Model CD – VPG
Spa Reception & Profit DVD
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Complete this form for additional information regarding the Leap Ahead Seminar or give us a call at 386-226-2550
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Don’t procrastinate, join us and ensure your success in 2014!
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Are you a community member?

ATTEND & SAVE

Ask about multiple attendees discount & payment options.

Leave a $100 deposit and we will contact you with more details

[line] bar

Orlando, FL

2014 Dates

February 24 – 26
May 19-21
August 18-20
November 3-5
[blackbutton link=”https://insparation.infusionsoft.com/cart/?product_id=71″] Register Now! [/blackbutton]

I’ll see you at the next LEAP AHEAD event!

P.S. Remember, your entire investment is tax deductible!
[left_image link=”http://www.insparationmanagement.com”]https://www.insparationmanagement.com/imagesb/logoDSR.jpg[/left_image] 139 Executive Cir, Suite 203 Daytona Beach, FL 32114 Office: 386-226-2550 info@InSPArationManagement.com www.InSPArationManagement.com [line]

See what past attendees are saying about LEAP Ahead!

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Avenue Skin Care
“My husband Colin and I decided to attend the Leap Ahead seminar in Florida and are we glad we did! Even though we run a very successful medi spa within the most renowned plastic surgery office in Toronto we wanted to take our success to whole new level. Colin and I loved the Seminar. It inspired us to be bigger and better than we know ourselves to be! We have integrated the tools we have learned and it has allowed us to move forward in our business powerfully and with confidence! Thanks so much for your leadership and contribution in the industry. You really make a difference.” Susie and Colin, Owners Toronto, Canada [line] [left_image link=” “]https://www.insparationmanagement.com/imagesb/poland-b.jpg[/left_image]
Leap Ahead in Warsaw, Poland
“Though I am a GM of the Palace Resort, I decided to participate in a spa seminar. I have fond and positive memories of the training, especially because of Dori—who is a remarkable person.Thanks to her knowledge and professional preparation, she was able to get through to every participant. Dori is creative and very effective in solving various kinds of problems that were brought up during our meeting. She has an exceptional gift of listening and shared clear business strategies. Her operational and financial solutions can be introduced in every kind of spa and made such a difference in ours. I recommend this seminar to everyone who wants to be a true team leader and is open to business and operational changes. This program will allow them to fulfill the needs and requirements of their guests to a larger extent. Training materials were very professional and clear. I am looking forward to the next meeting with Dori. This was the best education and I recommend it for every spa operator and leader!” Tomasz Sculz – General Manager Palace Mierzecin, Poland [line]

About The Author – Dori Soukup

[left_image link=” “]https://www.insparationmanagement.com/imagesb/dori-head.jpg[/left_image] In 1999 I launched my own business development firm. Wow, I can’t believe it’s been 14 years already… I have been working and consulting with spas for 14 years. How did I hook up with spas? I have always been a spa goer, I love spas. One day while I was at The Palace Resort & Spa in Orlando, near my home, I received a treatment and, as usual, left the spa not knowing how to take care of my skin at home. That led me to look into the business side of the spa industry. I decided to call Pevonia the skin care brand they were using at The Palace and I expressed my concern. That call led me to create one of my top selling seminars, Don’t Sell “Recommend”! And that’s how I started working in the spa industry. From there I began consulting with Pevonia and many of their spa partners and I still do today. This experience allowed me to hear many of the challenges spa directors are faced with. As I traveled the world, I noticed that the challenges were similar no matter where I was. So I began to develop business solutions to address the challenges spa directors were experiencing. Three years ago I launched the LEAP Ahead Seminar and workshop. It was created by taking all the challenges spa professionals are faced with and developing “The Blueprint” on how to address those challenges and operate the spa successfully. This blueprint is complete with proven effective systems and strategies for how to run a spa and make a PROFIT! [line] “My lawyer made me do this” Legal Disclaimer: Every effort has been made to accurately represent our program and it’s potential. Any claims made of actual earnings or examples of actual results can be verified upon request. The testimonials and examples used are exceptional results, don’t apply to average purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation. As with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that you will earn any money.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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