InSPAration Moments • Bright Idea – October 2019

Coaching Pays Off!

Have you ever felt that your medical spa or spa team can do a lot better but they are not?

There are solutions to improve their performance.

Here is a bright idea on how to do it.

Improving your team’s performance for your medi spa and spa:

  1. Train the trainer. Provide medical spa business training for the trainer so they are able to coach properly. Designate the trainer. This can be you, or a manager or a department lead. They need a system such as the I.C.A.R.E. coaching system to learn and to coach the team to higher performance.
  2. Establish a continuous business training/coaching schedule – post your educational calendar in the team lounge and make training part of your culture.
  3. Provide training tools such as the Recipes for Success team training modules designed specifically for medical spa and spa business training.
  4. Role play and implement new strategies to keep improving.
  5. Utilize “time-out” coaching moments to help develop your team.
  6. Track performance
  7. Always recognize the top performer
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