How to Create a Cash Flow Surge!
Every business needs a cash flow surge! What is a cash flow surge and how do you experience one? A Cash Flow Surge is a strategy that provides you with a sudden boost of revenue to help you generate a large sum of money quickly to improve overall cash flow. To experience a cash […]
Read More3 Things You Might Not Know About Oncology Esthetics
Oncology esthetics is a way for spas and medi spas to give back to their communities. Through the power of touch and soothing care, you help people living with cancer go through the most difficult time in their lives. Before offering this specialty treatment in your spa, here are 3 things we learned about oncology […]
Read MoreHow to Establish Trust at First Sight with Your Spa Guests
Have you ever wondered what kind of impression your spa is making when a new guest enters your doors? Consider this: your spa reception is a major profit center, and the receptionist is going to be the first person that a guest will encounter. Is that person going to help increase your revenue or harm […]
Read MoreBuild Your Spa List & Grow Your Business
What is your list-building strategy and how do you generate leads?Most spa owners cover the basics. They have a website, host events, advertise a little, participate in social media, and a little of this and that. Many still operate under the old adage, “Build it and they will come”.If your spa business is not growing, […]
Read More5 Strategies to Transform Your Spa Reception Department
The Reception Department can make or break your spa or medi spa. Let’s start with the major mistakes spa owners or leaders make regarding the reception department. 1. Management mistakes leaders make with the Reception Department Not having a receptionist – This is a sure way to kill your business. Not having […]
Read MoreAre You A Student? You Should Never Stop Being A Student.
Many students recently graduated. They have spent years being students. Some are good students and maybe some are not so good. Again, the good, old 80/20 rule applies. The top 20% are probably great students and the rest are average. Being a great student carries on throughout a person’s career. Some people never open another […]
Read More5 Easy Steps to an Effective Spa Tour
It’s not about Telling, it’s about Selling! When was the last time you took a spa tour where you were impressed with the presentation and the person who toured you? I don’t know about you, but it’s been a while for me. As a matter of fact, many spas don’t even want to give tours […]
Read MoreTransform Your Reception Department into a True Revenue Hub
The reception department is one of the most important functions within your facility. Many spas miss this because they hire someone to simply answer the phone. However, being a receptionist has far more responsibilities than answering the phone. What can you do to transform your reception department? Train, train and train some more!! Your receptionists […]
Read MoreHow to Address Mental Health in the Spa Workplace
The phrase “Mental Health” in the work environment is usually a result of: • Job Stress and/or Burnout • Communication or the need for Conflict Resolution between employees • Employee Anxiety We think because we are in the spa industry we don’t get stressed. The fact is many employers and employees in the spa industry […]
Read MoreEducation = Success
As a little girl my mom always stressed to all of us how important a good education would be and how it could affect our lives. You probably say the same to your kids, but here is the thing…are you practicing what you are preaching to your kids? Let’s have a moment of truth. How […]
Read MorePersistence Paralyzes Resistance
“Persistence Paralyzes Resistance” is one of my favorite phrases. It’s a phrase that I teach and have lived by for many years. If you want to accomplish something, you have to be persistent. Keep applying action until you reach the ultimate goal. Giving up is not an option. What can you do to be more […]
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