Peak Performers – Retention & Reactivation Formula

Peak Performers: Team Mastery Series – Held every second Monday of the month at 4 pm Eastern

Your impact goes far beyond the treatment room. Every interaction you have determines whether a client stays loyal or drifts away. In this module, you’ll learn how to create “wow” moments that make clients feel valued and eager to return. You’ll also gain practical strategies to reactivate inactive clients through personal follow-ups, smart reminders, personalized offers, and AI-driven reactivation campaigns. By combining your personal touch with technology, you’ll elevate each touchpoint, reduce missed visits, and keep clients engaged with memberships and gift cards.