Vol. IV, No. 02 - Editor in Chief - Dori Soukup
Published by
InSPAration Management

Content Image InlineDo you feel the love in the air? You should, since Valentine’s Day is just around the corner. Every store you go to is reminding us, with all the red colors and heart decorations, etc. It’s a great occasion to remember all the people we love and appreciate! How about your place? Is it decorated with love?

Speaking of love, we are totally in love with InSPAration Management’s NEW and Improved Website!! It's coming soon, so stay tuned, as we will be announcing the launch date. We are so excited about it that we are dedicating this entire issue to helping you improve your website, by sharing some great strategies we have learned over the years...

 

In the Featured Article, you’ll discover Six Spa Website Alerts – Learn key factors to get the most out of your website.  Read more.

 

In the Bright Idea this month, we are doing something unique.  We are inviting you to attend a Website Critique webinar and giving you an opportunity to submit your site for Tough Love.  Read More.

In Dori Recommends, we are inviting you to attend the CoachMe Silver call, with special guest Allan Share, to discuss methods to enhance your guest experience and your guest retention. Read More.

 

 

CoachMe Gold

Feb 7th at 4:00pm Eastern
Topic: Marketing Management and Performance


CoachMe Silver

Feb 9th at 3:00pm Eastern
Topic: Enhance Guest Experience and Retention

 

Leap Ahead Spa Leader Seminar
Feb 20 - 22

 

ESI Show in Vancouver
Feb 26 - 27

From all of us at InSPAration Management, we wish you a very Happy Valentine’s Day!

 

On a personal note:

My son Charlie gave me a great Valentine’s Day gift!

He became an EAGLE Scout at the age of 14!


To Your Success!  

Dori

 

Six Spa Website Alerts

Content Image InlineDiscover 6 Key Factors to get the most out of your spa’s website! We have been working on the new InSPAration Management website for several months. It was a big project and we are very happy with the results. It will soon be live and available for the community to use and enjoy!

 

Here are six key questions to help you identify improvements to make your website more effective:

 

1. Is your website more than just an online brochure?
Many people make the mistake of simply creating a website that is nothing more than a company brochure online. If consumers happen to stumble on it, they may stay less than 1 minute, then leave with no desire to ever come back. These types of sites kill your online efforts. They lack engagement and communication. All they talk about is “our this” and “our that.”

2. Is your website engaging your visitors?
Many websites we visit don’t give consumers the opportunity to begin building a relationship by engaging them as soon as they arrive on the home page. They lack rich content and conversation starters.

3. Is your website helping build your client list?
Rarely do I see a spa website home page that captures people’s information. This is a key tool that will help build your client list and expand your database. Go to www.InSPArationManagement.com and see all the ways we engage visitors. We have:

1. The CoachMe Silver complimentary entry
2. Ask a coach
3. Take an assessment
4. Register to win
5. Subscribe to InSPAration Moments – your business partner e-zine

We have five ways to capture new visitor’s information and begin building relationships. How many ways do you have on your home page to capture your visitor’s information and build your list?

4. Is your website copy capturing visitors’ attention?
Is your copy clear and focused on benefits? In most cases, spa website content lacks a call to action or complimentary offers to entice your visitors to opt-in your list. Are you sharing information that is important to your visitors? Are you helping them solve their problems and challenges? We have several complimentary calls, webinars, articles, newsletters, and so much more to keep visitors coming back!

5. Is your website generating revenue?
Large sums of revenue can be generated from your website, if marketed properly. Selling gift cards and products online is a great revenue source to increase your overall profits. We make the shopping experience Super Special. We have two methods:
Shop by Category or View all Biztools.

6. Do you track and measure your website visits?
Google Analytics is a free service you can sign up for, to see how much traffic you receive on your website and how long people are staying once they visit your page. Tracking your performance is the key to knowing why you need to make changes. Take the time to review how good your website is performing and make it better!!

 

Read the Bright Idea and join us for a one hour webinar to learn more website strategies!

 

Spa Website Critique - Webinar

Get in the HOT SEAT!
Content Image InlineWe are so excited about the Spa Website Critique Webinar, we are inviting members of the InSPAration Management community to submit their website for tough love critique consideration. 

 

We will choose two individuals to join us live for this spa website critique webinar, where we will offer website dos and don’ts. You will gain suggestions, insight, secrets, and overall tips on how to improve your website performance.

 

Here is the best part, this InSPAration Management’s Valentine Gift to you!

Attend at no charge! All you have to do is go to InSPAration Management’s Facebook page, “LIKE US” (return the love) and you will be able to either register to attend the webinar and or submit your website to be considered for a Tough Love Critique!

 

Join us for the Website Critique webinar on Feb 16th at 4pm Eastern.

Feel the LOVE!

 

We are inviting you to attend the CoachMe Silver call with special guest Allan Share, to discuss methods to enhance your guest experience and guest retention.

Want to Improve your Guest Experience & Retention Rate?


Join Dori & Guest Speaker Allan Share, President of Day Spa Association, In this Month’s CoachMe Silver Call,
Feb 9th at 3:00pm Eastern


You will hear Allan and Dori discuss guest relation practices to help you improve your guest experience and retention rate!

1. The Guest Experience
2. Your Spa’s Image
3. Your Processes and Systems
4. Your Team
5. Loyalty Program
6. Post Treatment Follow-up

Already a CoachMe Silver or Gold member? No need to register.

If you are not a member, Register Here and we will send you the conference call information.


Also, if you are not available at that time, just register and we will send you the audio!

 

This call is sponsored by InSPAration Management and Day Spa Association.

 

Founder and CEO - Dori Soukup
InSPAration Management is a business firm dedicated to assisting spa professionals with growing and enhancing their business. We help spa owners and leaders to maximize their spa's potential through consulting, advanced business education, and coaching.

Consulting: Whether you've been in business for years or just starting out, we can help. Read More About Consulting

Education: The Soaring Ahead Educational Series offers advanced business education via seminars and webinars to spa professionals. We can positively impact your career and your business. Select from a wide variety of topics, locations, and dates. Read More About Education

BizTools: Select from budgets, compensation plans, position descriptions, marketing, and more... Discover BizTools

Contact us to learn how we can help you grow your business and find success through InSPAration!

 

 

139 Executive Circle Suite 203
Daytona Beach, FL 32114
Office: 386-226-2550
info@InSPArationManagement.com
www.InSPArationManagement.com
www.SpaJourneysByDesign.com